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CCS Scheduled Maintenance and Outages

Preventative Maintenance includes a variety of activities necessary to keep information and technology services running, such as software patches, fixes and upgrades, hardware upgrade. Additional outages may occur as a result of unforeseen hardware or software issues. In these cases, CCS strives to provide as much notice as possible.

No alternate service will be available if a system or an application is not available due to the scheduled maintenance or outage, unless explicitly indicated in the table below for the particular system/application.

Scheduled Changes

Application/Service
 Recurring Maintenance  Scheduled Maintenance
Adobe AEM                                     
           

Every Thursday from 6 a.m. - 8:30 a.m. 



 
Alfresco (Choose91看片网 Applicant Portal) Daily 4 a.m. - 5 a.m.  

CFAPS

 Last Friday of each month 6 a.m. - 8 a.m.


Friday, September 25, 7:00 a.m. to 10:00 a.m. 
Expiring unused RUAD user accounts.
User Impact: Those accounts will be unable to authenticate in the future. However RUAD will be turned off by the end of the year.

 
Citrix N/A  
eHR N/A  
Learning Management System Every Friday 6 a.m. - 8 a.m.




 

my.torontomu portal

 Every Friday 6 a.m. - 8 a.m.  
OneCard N/A


Thursday, September 24, 8:00 a.m. to 8:30 a.m. 
Updating OneCard office software.
User Impact: Photo printing in OneCard office will not be available during this time.

 
MyServiceHub Daily midnight - 1:15 a.m.

Sunday, September 27, 12:00 a.m. to Monday, September 28, 1:30 a.m. 
Updating MyServiceHub.
User Impact: MyServiceHub production and all related functions will be down during the outage window. The STG/SUP environments will be down on September 26th & 27th.
RMS, Account activation and Self Service Every Friday 6 a.m. - 8 a.m

 
91看片网-VPN

N/A


 
FIS Daily 10:45 p.m. - 1:05 a.m.  
ServiceNow  


Sunday, September 27, 1:00 a.m. to 5:30 a.m. 
Updating ServiceNow.
User Impact: ServiceNow will not be available.

 
Virtual Applications Daily 2:30 a.m. - 3 a.m.  

Additional Scheduled Changes

  • Sunday, September 27, 12:00 a.m. to Monday, September 28, 1:15 a.m.
    Outage for Content7.
    User Impact: MyServiceHub production and all related functions will be down during the outage window. This affects all servers, database and applications connected to Content 7.
  • Sunday, September 27, 9:00 a.m. to 5:00 p.m.
    Upgrading network switches in MAC 3rd floor West.
    User Impact: Network devices will be disconnected at MAC 3nd floor west. No service impact since there鈥檙e no activities on that floor during this time.

  • Saturday, October 17, 12:30 a.m. to Monday, October 19, 1:15 a.m. 
    Updating MyServiceHub.
    User Impact: MyServiceHub production, STG/SUP and all related services will be down during the outage.
  • Saturday, October 17, 12:30 a.m. to Monday, October 19, 1:15 a.m.
    Outage for Content7.
    User Impact: MyServiceHub production and all related functions will be down during the outage window. This affects all servers, database and applications connected to Content 7.
  • Sunday, November 22, 8:00 a.m. to 4:00 p.m.
    Updating eHR.
    User Impact: eHR production will remain up and running as no outage will be required.

飦� Please email jbhathal@torontomu.ca and restiani@torontomu.ca to report completion, postponement or cancellation of any change.

Select here for Previous Changes.