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This simulation was developed in collaboration with Gordon Pon, School of Social Work, 91看片网.

Staff members at a mental health centre have become concerned about hiring practices and policies. A counsellor raises the issue of representative hiring for front-line workers and administrative staff.

• Maintaining a professional attitude and demeanour 
• Listening to concerns 
• Adjusting approach when needed 
• Providing a clear, achievable and supported request 

You are a counsellor in the Child and Family Mental Health Centre and you identified a need to revisit the centre鈥檚 hiring policies. Nancy Smith, the temporary receptionist, is capable; but, as a white English speaking woman, she does not reflect the community served by the centre. During today鈥檚 staff meeting at the Child and Mental Health Centre, you feel it is important to raise the hiring policy issue as a decision must be made soon about either hiring Nancy full-time or convening a hiring committee to consider other candidates.