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Dr. Ozgur Turetken
Associate Dean, Research | Professor
DepartmentInformation Technology Management
EducationPhD, MBA, BSc
Phone416-979-5000 x 552481
Professor Ozgur Turetken ( , Ankara, Turkey) joined TRSITM in 2006. Prior to that, he served on the faculty of for 6 years. Dr. Turetken's scholarly interests are mainly in applied (text) analytics, recently focused on Generative AI, especially in the context of individual decision making. His research on the organization and presentation of information as they relate to decision outcomes has been published in international journals and conferences, and has been funded by NSERC and SSHRC among other agencies. Ozgur is also a recipient of 91看片网 SRC award in 2010. He is active in various research communities as an , , and He has developed and taught many undergraduate and graduate courses, and supervised several theses and dissertations. Ozgur also served in many committees at the departmental, faculty, and university levels at 91看片网. His service contributions have been recognized by the 2010 TRSM Service Award.
Human computer interaction in the age of AI, data analytics for decision support systems.
| Publications in Refereed Journals (Last 6 Years) |
|---|
| Roghanizad, M., Choi, E., Mashatan, A., Turetken, O. (2026) 鈥淎 Tripartite Account of Phishing Detection: The Importance of Glucose in Supporting the Algorithmic Mind鈥� in Behaviour & Information Technology pp.1-22. (2025 2-yr Journal Impact Factor = 4.2 (Q1), 2025 CiteScore = 9.0 (Q1), 2025 SJR = 1.137 (Q1), rated A in ABDC journal quality list) |
| Mashatan, A., Sangari, M., Turetken, O. (2026) 鈥淭he Triple Calculus Model: The Case of Location Privacy in Smartphones鈥� in AIS Transactions on Human-Computer Interaction Vol. (18)1, pp. 61-90. (2025 2-yr Journal Impact Factor = 3.4 (Q1), 2025 CiteScore = 6.3 (Q1), 2025 SJR = 0.824 (Q1), rated A in ABDC journal quality list) |
| *Noor, H., Turetken, O., Akgul M. (2024) 鈥淪ocial Media, Sentiments and Political Discourse 鈥� An Exploratory Study of the 2021 Canadian Federal Election鈥� in ACM Transactions on Social Computing Vol. 7(1-4), pp. 1-23 (2025 CiteScore = 3.4 (Q2)) |
| *Vanderkooi, D., Mashatan, A., Turetken, O. (forthcoming) 鈥淚ntroducing Technological Disruption: How Breaking Media Attention on Corporate Events Impacts Online Sentiment鈥� in Journal of Business Analytics (2025 2-yr Journal Impact Factor = 1.9 (Q3), 2025 CiteScore = 3.5 (Q2), 2025 SJR = 0.441 (Q2), rated C in ABDC journal quality list) (top downloaded and most read paper in the journal in 2023-2024) |
| Roghanizad, M., Turetken, O. (2024) 鈥淩esource-seeking and Media Choice Process: A Case of Irrational Decision Making鈥� in International Journal of Information Management (2025 2-yr Journal Impact Factor = 31.0 (Q1), 2025 CiteScore = 54.4 (Q1), 2025 SJR = 5.899 (Q1), rated A* in ABDC journal quality list) |
| *Djafarova, N., Dimitriadou, A., Zefi, L., Turetken, O. (2023) 鈥淭he Art of Serious Game Design: a framework and methodology鈥� in AIS Transactions on Human-Computer Interaction Vol. (15)3, pp. 322-349 (2025 2-yr Journal Impact Factor = 3.4 (Q1), 2025 CiteScore = 6.3 (Q1), 2025 SJR = 0.824 (Q1), rated A in ABDC journal quality list) |
| Dong, L., Al-Natour, S., *Omeziri, U., Turetken, O. (2023) 鈥淒oes user satisfaction affect employee well-being? An exploratory investigation at the onward and upward stage of enterprise system experience cycle鈥� in Enterprise Information Systems Vol. (17)8 (2025 2-yr Journal Impact Factor = 3.6 (Q2), 2025 CiteScore = 11.3 (Q1), 2025 SJR = 0.790 (Q1), rated A in ABDC journal quality list) |
| *Demir, M., Turetken, O., Ferworn, A., Kargar, M. (2023) 鈥淎 Blockchain-based System for Aid Delivery 鈥� Concept Development, Data Modeling, and Validation鈥� in Journal of Database Management Vol. (34)1, pp. 1-35 (2025 2-yr Journal Impact Factor = 1.1 (Q4), 2025 CiteScore = 4.5 (Q2), 2025 SJR = 0.263 (Q3), rated A in ABDC journal quality list) |
| Keramati, A., Yazdani, A., Turetken, O., *Palanichamy, Y., (2023) 鈥淓valuation of Cloud Computing Risks using an Integrated Fuzzy-ANP and FMEA Approach鈥� in International Journal of Applied Decision Sciences Vol. (16)2, pp. 131-163 (2025 CiteScore = 2.0 (Q3), 2025 SJR = 0.248 (Q3)) |
| Chipidza, W., Li, Y., Mashatan A., Turetken, O., Olfman, L. (2023) 鈥淨uantum computing and IS - Harnessing the opportunities of emerging technologies鈥� in Communications of the AIS Vol. (52)1, article 7 (2025 2-yr Journal Impact Factor = 2.6 (Q3), 2025 CiteScore =3.8 (Q2), 2025 SJR = 0.816 (Q2), rated A in ABDC journal quality list) |
| Dimitriadou, A., *Djafarova, N., Turetken, O., Verkuyl, M., Ferworn, A. (2021) 鈥淐hallenges in Serious Game Design and Development: Educators鈥� Experiences鈥� in Simulation and Gaming Vol. (52)2, pp. 132-152. (2025 CiteScore = 4.7 (Q2), 2025 SJR = 0.569 (Q1)) |
| Peer-Reviewed Conference Proceedings (Last 6 Years) |
|---|
| *Ozer, C., Turetken, O. (2026) 鈥淭ask AI Fit 鈥� Misplaced Trust, Miscalibrated Reliance, and Decision Vulnerability鈥� Americas鈥� Conference on Information Systems (AMCIS), August 20-22, 2026 鈥� Reno, NV. |
| *Rimando, A., Turetken, O. (2025) 鈥淔eedback Extensions to Task-Technology Fit鈥� International Conference on Information Systems (ICIS), December 14-17, 2025 鈥� Nashville, TN. |
| *Chapagain, A., Turetken, O. (2025) 鈥淢achine Learning for Money Laundering Detection鈥� Pre-ICIS SIGDSA Symposium, December 13-14, 2025 鈥� Nashville, TN. (Best paper award nominee) |
| *Huang, J., Turetken, O. (2025) 鈥淢itigating Algorithmic Bias in Fraud Detection鈥� Pre-ICIS SIGDSA Symposium, December 13-14, 2025 鈥� Nashville, TN. (Best paper award nominee) |
| Akgul, M., Turetken, O. (2025) 鈥淩eview Helpfulness Revisited: A Utility Theory Approach to Model the Relationship Between Sentiment and Helpfulness,鈥� Americas鈥� Conference on Information Systems (AMCIS), August 14-16, 2025鈥� Montreal, QC |
| *Vanderkooi, D., Mashatan A., Turetken, O. (2024) 鈥淓xploring Smart Speaker Disclosure and Adoption Intentions: A Privacy Adoption Calculus Perspective鈥� Foundations & Practice of Security (FPS) Symposium, December 9-11, 2024, Montreal, QC |
| *Li, Y., Vatrapu, R., Zihayat, M., Turetken, O. (2023) 鈥淟arge language models in IS research鈥� Administrative Sciences Association of Canada (ASAC) Annual Meeting, June 3-6, 2023. Toronto, ON) |
| *Noor, H., Turetken, O. (2023) 鈥淲hat Drives Sentiments on Social Media? An Exploratory Study on the 2021 Canadian Federal Election鈥� Hawaii International Conference on System Sciences (HICSS-56), January 3-6, 2023, Maui, HI |
| *Vanderkooi, D., Mashatan A., Turetken, O. (2022) 鈥淲hat鈥檚 in a Name? Exploring How Twitter Discourse Reacts to a Brand Name Change鈥� International Conference on Social Media and Society (#SMSociety). July 18-19, 2022 (virtual) |
| Roghanizad, M., Choi, E., Mashatan, A., Turetken, O. (2021) 鈥淢indfulness and Phishing Email Detection鈥� Americas鈥� Conference on Information Systems (AMCIS), August 9-13, 2021鈥� Montreal, QC (moved online). |
| Other Conference Presentations and Abstracts (Last 6 Years) |
|---|
| *Rimando, A., Turetken, O. (2025) 鈥淩edesigning Knowledge Work for the Age of Generative AI鈥� pre-ICIS workshop regarding the MISQ Executive Special Issue on 鈥淭he Future of Artificial Intelligence in the Enterprise鈥�, December 13, 2025 鈥� Nashville, TN. |
| *Noor, H., Turetken, O., Akgul, M. (2025) 鈥淪ocial Media, Sentiments and Political Discourse 鈥� An Exploratory Study of the 2021 Canadian Federal Election鈥� ACM Conference on Computer Human Interaction (CHI 2025) Journals Track, April 26, May 1, 2025, Yokohoma, Japan |
| Turetken, O. (2023) 鈥淒igital Immersion and Learning鈥� Research Workshop on 鈥淭he next generation internet: The role of metaverses, AR, VR, MR, and digital twins鈥�, 27 April, 2023, Philadelphia, PA |
| *Granova, V., Mashatan, A., Turetken, O. (2023) 鈥淐hanging Hearts and Minds: the role of cybersecurity champion programs in cybersecurity culture鈥� HCI International, 23-28 July, 2023, Copenhagen, Denmark |
| Turetken, O. 鈥淥nline Popularity and Business Performance鈥� INFORMS Annual Meeting, October 26, 2021, Anaheim, CA / online |
| *Kennedy, R. W., Mashatan, A., Turetken, O. 鈥淭he Privacy Calculus from Within: An Internal Calculus for Privacy Concerns of Mobile Users.鈥� Sinformsmart Cybersecurity Network (Serene-risc) 2020 Annual Conference, October 22, 2020, Montreal, QC (moved online). |
| *Vanderkooi, D. Mashatan, A., & Turetken, O. 鈥淚nvestigating the Impact of the Privacy Paradox for Emerging and Post-Emerging IoT Devices on End User Adoption: A Comparative Study.鈥� Smart Cybersecurity Network (SERENE-risc) 2020 Annual Conference, October 22, 2020, Montreal, QC (moved online). |
*Co-authored with graduate students
| Grant or Project Title | Year | Amount |
|---|---|---|
| Social Sciences and Humanities Research Council of Canada (SSHRC) Insight Grant 鈥淩e-configuring Knowledge Work in the Age of Generative AI - An Empirical Perspective鈥� | 2026-2029 |
$111,840 |
| Social Sciences and Humanities Research Council of Canada (SSHRC) Insight Development Grant (with E. Choi, M. Roghanizad and A. Mashatan) 鈥淢indfulness, Emotions, and Phishing Detection鈥� | 2022-2023 | $52,232 |
| TRSM Research Development Grant (with A. Mashatan) 鈥淐ontextual and User-driven classification of Internet-of-Things: An Empirical Study based on Security, Privacy, Cost and Efficiency Requirements.鈥� | 2019-2020 | $7,000 |
| eCampus Ontario Research and Innovation Grants (with N. Djafarova et al.): "Practical Design Guide for Simulation Game based Learning" | 2016-2018 | $95,942 |
| Ted Rogers School of Management-FB PolyU Joint Research Grant (with S. Al-Natour and E. Ngai): "An Empirical Evaluation of Automated Sentiment Analysis as a Decision Aid鈥� | 2016-2017 | $30,000 |
| Ted Rogers School of Management Internal Research Grant (with Amir Gandomi): 鈥淏ig Data, Analytics, and the Future of Marketing Education鈥� | 2015-2016 | $7000 |
Ted Rogers School of Management Internal Research Grant: 鈥淥rganizational Adoption Of Mobile Communication Technologies鈥� |
2013-2014 | $5000 |
Turkish Scientific and Technical Research Council (TUBITAK), FATIH Project (with Tunga Gungor et al.): 鈥淒evelopment of a Question Answering System to Provide Reliable Knowledge Access for Primary and Secondary Level Students鈥� |
2013-2015 | 566,991 TL or ~$325,000 |
Fed. Dev. Applied Research and Commercialization Grant (with Charles Davis): 鈥淪ocial Media and Audience Intelligence for Media Content Producers鈥� |
2012-2013 | $32,800 |
Social Sciences and Humanities Research Council of Canada (SSHRC) strategic research grant on Management, Business and Finance (with Catherine Middleton): 鈥淢anaging Ubiquitous Communication Technologies in Organizations: Diagnosing Problems and Developing Solutions for an 'Always-On' Environment鈥� |
2008-2011 | $195,400 |
Natural Sciences and Engineering Council of Canada (NSERC) Discovery Grant for Research Program: 鈥淢anagement of the Blogosphere through Automated Clustering and Visualization - An Empirical Investigation鈥� |
2008-2013 | $85,000 |
Natural Science and Engineering Research Council of Canada (NSERC) Research Tools and Instruments grant (with Deb Fels et al.) |
2007 & Onwards | $55,624 |
Ryerson University SSHRC Institutional Grant (SIG): 鈥淏eyond Technology: The Role of Individual and Job Characteristics in Telework Success鈥� |
2007-2008 | $6,967 |
Temple University Summer Research Fellowship Award |
2004 | $4,500 |
Undergraduate
Graduate
| Course Code | Course Title |
|---|---|
| MG 9201 | Digital Enterprise and Social Media (PhD in Management) |
| MB/MT 8600 | Research and Communication for Managers (MBA) |
| MT 8105 | World Logistics and Supply Chain Management (MBA) |
| MT 8219 | Theories of Technology and Organization (MSc. Management) |
| MT 8301 | Collaboration and Decision Technologies (MBA) |
- PhD, Business Administration-Management Science and Information Systems, Oklahoma State University, USA
- MBA, Management, Middle East Technical University, Turkey
- BSc, Electrical Engineering, Middle East Technical University, Turkey
- Erd艖s number of 3
- Dijkstra number of 4
- Recipient 鈥� 91看片网 Ted Rogers School of Management Outstanding Research Recognition Award
- (with Mahdi Roghanizad, October 2023)
- (with Sameh Al Natour, May 2020)
- (with Atty Mashatan, December 2019)
- Keynote speaker
- 鈥淚CT in Everyday Life,鈥� International Conference on Information and Communication Technologies (ICICT), Karachi, Pakistan, December 30, 2017
- 鈥淭he Critical Role of Engagement in a BTM Oriented School鈥� ITAC BTM Conference, Edmonton, AL, June 4, 2016
- Visiting Professor 鈥� University of Coruna, Coruna, ES: 2026
- Visiting Professor 鈥� Eindhoven University of Technology (TU/e), Eindhoven, NL: 2026
- Visiting Professor 鈥� Bosphorus University, Istanbul, TR: 2026
- Visiting Scholar 鈥� Claremont Graduate University, Claremont, CA: 2013-2014
- Recipient 鈥� 91看片网 Ted Rogers School of Management 2010 Scholarly, Research and Creative Activity Award
- Recipient 鈥� 91看片网 Ted Rogers School of Management 2010 Service Award
- Recipient 鈥� Temple University 2005 MIS Faculty Leadership Award
- Recipient (with Stephen Verspan) 鈥� Best research in progress paper award in 3rd Pre-ICIS Business Intelligence Conference (BIC3), December 16, 2012 鈥� Orlando, FL.
- Teaching Fellow 鈥� Temple University, Fox School of Business and Management, Irwin L. Gross e-Business Institute 2001-2005.
- Fellow 鈥� Association for Information Systems (AIS) Doctoral Consortium, Long Beach, CA, 2000
- Member 鈥� Advisory Board, Association of Information Systems Special Interest Group on Decision Support and Analytics (AIS SIGDSA) (July 2018 鈥� June 2024)
- Member 鈥� AIS, INFORMS